1. Introduction

This Refund & Cancellation Policy applies to all digital media, podcast production, public relations, and promotional services provided by Journey of Legends Podcast, a division of JOL Podcast.
By engaging our services or making any payments through our website or official channels, you agree to this policy.

2. Service-Based Policy

As we offer customized podcast and PR services, refunds are generally not applicable once a project has commenced, since resources and time are allocated immediately after confirmation.
However, we understand certain situations may arise, and the following terms apply:

3. Cancellation Policy

Before project initiation:
If you cancel your order before work has started, you may be eligible for up to 90% refund of the total fee (10% is retained for processing & administrative costs).
After project initiation:
Once production, recording, or PR activities have begun, no refund will be issued.
For subscription-based services:
You can cancel future renewals anytime, but no refunds will be provided for the ongoing billing cycle.

4. Refund Policy

Refunds (if applicable) will only be processed:
In cases of duplicate payments or technical errors.
If the service was not delivered due to our inability to fulfill the commitment.
Upon management’s discretion based on project evaluation.
Refunds will be issued to the original payment method within 7–10 business days after approval.

5. No Refund for Digital Deliverables

For completed podcast episodes, promotional placements, or digital assets that have been published or shared, no refund will be possible due to the irreversible nature of digital content.

6. Contact for Refund or Cancellation

For refund or cancellation requests, contact:
Journey of Legends Podcast
Email: podcast@jolpodcast.com
Phone: +91-XXXXXXXXXX
Address: Gurugram, Haryana, India

7. Policy Updates

We reserve the right to modify this policy at any time. Updates will be posted on this page with the new effective date.

---